Privacy Policy
1. Introduction
This Privacy Policy describes how Bemer Motor Cars collects, uses, and discloses your personal information when you visit ip.bemer.com, use our automotive services, or communicate with us via SMS, email, or telephone.
2. What Information Do We Collect?
Bemer Motor Cars collects information that identifies, relates to, or could reasonably be linked to you.
This includes:
Identifiers: Name, mailing address, email address, and phone number.
Automotive Details: Vehicle Identification Number (VIN), make, model, and service history.
Communication Data: Records of your interactions with us via email, SMS, and call tracking logs.
Appointment Data: Information provided when scheduling specialized European vehicle repair, collision services, or sales consultations.
3. How We Collect Information?
We collect information directly from you when you:
Fill out forms on our website.
Schedule an appointment via our GoHighLevel booking system.
Contact our service department at [email protected] or +1 713-266-2690.
Visit our location at 9201 Richmond Ave., Houston, Texas.
4. How We Use Information?
Bemer Motor Cars uses your information to:
Provide automotive repair, collision services, and facilitate luxury car sales.
Manage and confirm service appointments.
Send service reminders, status updates, and requested information.
Improve our customer service and internal operations.
5. SMS & Communications
By providing your phone number and opting in through our website forms or appointment booking system, you consent to receive SMS text messages from Bemer Motor Cars.
Opt-In: Users opt in by checking a consent box on our web forms or by initiating a text conversation with our business.
Message Types: You may receive appointment confirmations, service status updates, and responses to your direct inquiries.
Frequency: Message frequency may vary based on your interaction with our service department.
Rates: Message and data rates may apply.
Consent: Consent to receive automated marketing or informational text messages is not a condition of any purchase.
6. Data Sharing Policy
Bemer Motor Cars values your privacy.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. * Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Bemer Motor Cars does not sell, rent, or share customer opt-in data with affiliates or third parties for their own marketing purposes.
7. Cookies & Tracking Technologies
Our website, ip.bemer.com, does not currently use cookies or tracking pixels to monitor user behavior or serve targeted advertisements.
8. Data Security Practices
We implement industry-standard security measures to protect your personal information. This includes encrypted data transmission and secure access controls within our CRM platform.
9. Data Retention
We retain your personal information for as long as necessary to provide our automotive services, comply with legal obligations, and maintain accurate service records for your vehicle.
10. Third-Party Services
We use GoHighLevel as our primary data processor to manage our CRM, funnel pages, automation workflows, and communications (SMS, email, and call tracking). Your data is stored securely within this platform for the sole purpose of facilitating our business relationship with you.
11. Your Rights & Choices
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.
12. Opt-Out Instructions
SMS: You may opt out of text communications at any time by replying STOP to any message received from us.
Email: You may unsubscribe from emails by clicking the "Unsubscribe" link at the bottom of our electronic communications.
Help: For assistance with our messaging service, reply HELP or contact our office directly.
13. Children’s Information
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
14. Changes to This Policy
Bemer Motor Cars reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
15. Contact Information
For questions regarding this Privacy Policy, please contact us at:
Bemer Motor Cars 9201 Richmond Ave. Houston, Texas, USA 77063 Email: [email protected] Phone: +1 713-266-2690